PRIVACY POLICY

Last Updated: Jan 2026

Benjamin Garage Doors LLC (“Benjamin Garage Doors,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website benjamingaragedoors.com, contact us for services, or use our garage door installation, repair, and maintenance services in Nashville, Hendersonville, and surrounding areas.

Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Complete our online contact or quote request forms
  • Call our office to schedule service
  • Email us with questions or service requests
  • Create an account on our website
  • Sign up for our email newsletter
  • Provide testimonials or reviews
  • Communicate with our technicians during service visits

This information may include:

  • Name, address, email address, and phone number
  • Property details (to provide accurate service estimates)
  • Service history and garage door specifications
  • Payment information
  • Photos of your garage door (if you share them with us)

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and device type
  • Browser type and operating system
  • Pages viewed and time spent on our website
  • How you found our website (search engine, advertisement, etc.)

We collect this information using cookies and similar technologies to improve your browsing experience and analyze website traffic.

How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: Schedule appointments, complete repairs and installations, process payments, and send service confirmations.

  • To Communicate With You: Respond to your inquiries, provide quotes, send appointment reminders, and follow up after service completion.

  • To Improve Our Services: Analyze website traffic, monitor service quality, and make improvements to our business operations.

  • For Business Operations: Maintain service records, process payments, and manage our customer relationships.

Who We Share Your Information With

We may share your information with:

Service Providers

We work with trusted third-party companies who help us operate our business, such as:

  • Payment processors to handle credit card transactions
  • Email service providers to send communications
  • Website hosting and maintenance providers
  • Customer management software

These companies are authorized to use your personal information only as necessary to provide services to us.

When Required by Law

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

Business Transfers

If we sell or merge our business, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

We Do NOT Sell Your Information

Benjamin Garage Doors does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Choices

Communication Preferences

You can opt out of receiving marketing emails by:

  • Clicking the “unsubscribe” link in our emails
  • Emailing us at info@lightcyan-penguin-791283.hostingersite.com
  • Calling us at (615) 20805-0772

Cookie Management

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer, but this may prevent you from using certain features of our website.

Accessing Your Information

You may request details about the personal information we have about you, or ask us to correct or delete certain information, by contacting us using the information in the “Contact Us” section below.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no internet transmission is ever completely secure, so we cannot guarantee the absolute security of your information.

Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We typically retain customer information for the duration of our business relationship plus 7 years for tax and warranty purposes.

Children’s Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we might have collected information from a child under 16, please contact us immediately.

Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of every website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Your California Privacy Rights

If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California residents may also have the right to request access to and deletion of their personal information. To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Benjamin Garage Doors LLC
Hendersonville, TN
Email: info@lightcyan-penguin-791283.hostingersite.com
Phone: (615)20805-0772

Local Business Information

As a local garage door service provider in the Nashville area, we maintain standard business records including:

  • Customer service histories
  • Warranty information
  • Property-specific details needed for service
  • Before/after photos of completed work (with your permission)

This information helps us provide better service and maintain accurate records of our work with your property.